This Privacy Policy explains what information Valet collects, how we use it, and the choices you have. We keep what we collect to the minimum needed to run a search well.
01Information we collect
We collect the details you choose to share when you contact us or apply to the network, which may include:
- Your name and email address
- Your company or agency and your role
- What you're looking for and any details about your search or services
We do not ask for sensitive personal information, and we ask that you not include it in free-text fields.
02How we use it
- To respond to your inquiry and scope a potential search
- To match hospitality brands with suitable agencies
- To run and manage the search process you've asked us to support
- To improve and operate the Valet service
03How we share it
Running a search means sharing relevant details with the parties involved — for example, sharing a brand's brief with shortlisted agencies, or an agency's credentials with a brand. We share only what's needed for that purpose, and we ask recipients to keep it confidential.
We do not sell your personal information. We may share limited data with service providers (such as email and hosting) who process it on our behalf.
04How submissions reach us
When you submit the contact form, it opens your email client to send your details to us directly. Your message is therefore handled by your own email provider and ours.
05Cookies & analytics
The Valet site uses minimal cookies needed to function. If we add analytics to understand site usage, we will update this policy and, where required, ask for your consent.
06Data retention
We keep inquiry and network information for as long as needed to provide the service and for legitimate business or legal purposes, after which we delete or anonymize it.
07Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us using the details below.
08Security
We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
09Children
Valet is intended for business use by adults and is not directed to children. We do not knowingly collect information from anyone under 18.
10Changes
We may update this policy from time to time. Material changes will be reflected by updating the date above.
11Contact
For privacy questions or requests, reach us at [email protected].